FAQs

Find answers to your questions about freeze-drying, our services, ordering from us, and more.

About Freeze-Drying Your Breast Milk

  • We can only freeze-dry milk that is provided in bags.

  • Your freeze-dried breast milk is returned to you with a custom label that also outlines how to rehydrate your milk to its exact original consistency. View the label instructions here.

    Your freeze dried milk has a three-year shelf life and your expiration date is printed on every bag.

  • Once you receive your freeze dried breast milk, you can use it for bottle preps or incorporate it into solid foods anytime for a nutritional boost.

  • Freeze drying will help to reduce the enzyme activity and make the taste and smell milder. Freeze drying your milk may help your baby accept your milk if they are refusing to drink regularly thawed milk.

  • Your freeze-dried breast milk is returned to you with a custom label that outlines how to rehydrate your milk to its exact original consistency.

  • Freeze-drying helps preserve the nutrients and beneficial antibodies in your breast milk better than traditional deep freezing. It is a process that has been researched and proven since the 1950’s and adopted by milk banks around the work since the 1980s.

  • We can freeze-dry colostrum/transitional milk only if it is in bags.

  • Your freeze-dried breast milk is returned to you with a custom label that outlines how to rehydrate your milk to its exact original consistency.

  • Yes! Freeze dried breast milk makes traveling easier with a breastfeeding baby.

  • The process consists of four phases:

    1. Freeze: Your breast milk is frozen at a very low temperature (below 40 degrees Fahrenheit).

    2. Vacuum: Pressure within the freeze-drying chamber is reduced to create a deep vacuum.

    3. Dry (sublimation): A small amount of heat is added, removing the water from your frozen milk by turning the ice into water vapor.

    4. Package: Your breast milk powder is then vacuum-sealed in a high-barrier bag to protect it from moisture, oxygen, UV, and contamination.

  • Yes, we include an oxygen absorber in every bag as an extra layer of protection.

  • We are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

    We are here to help you gain the benefits of storing your breast milk safely and conveniently. Any advice or information provided on this site is for informational purposes only and does not create a professional relationship, is not an aid to making medical decisions, and is not marketed, promoted, or otherwise intended to be used to diagnose any disease or other condition, or to cure, mitigate, treat, or prevent any disease. Never disregard professional medical advice or delay in seeking it because of something you have read on this site. Powdered breast milk is not sterile and should not be fed to premature infants or infants who might have immune problems unless supervised by your baby's doctor.

Using Your Freeze Dried Breast Milk

  • Yes! Freeze-drying makes traveling while breastfeeding easier.

  • Your freeze-dried breast milk is returned to you with a custom label that outlines how to rehydrate your milk to its exact original consistency.

  • We are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

    We are here to help you gain the benefits of storing your breast milk safely and conveniently. Any advice or information provided on this site is for informational purposes only and does not create a professional relationship, is not an aid to making medical decisions, and is not marketed, promoted, or otherwise intended to be used to diagnose any disease or other condition, or to cure, mitigate, treat, or prevent any disease. Never disregard professional medical advice or delay in seeking it because of something you have read on this site. Powdered breast milk is not sterile and should not be fed to premature infants or infants who might have immune problems unless supervised by your baby's doctor.

  • Your freeze-dried breast milk is returned to you with a custom label that also outlines how to rehydrate your milk to its exact original consistency. View the label instructions here.

    Your freeze dried milk has a three-year shelf life and your expiration date is printed on every bag.

  • Once you receive your freeze dried breast milk, you can use it for bottle preps or incorporate it into solid foods anytime for a nutritional boost.

  • Your freeze-dried breast milk is returned to you with a custom label that outlines how to rehydrate your milk to its exact original consistency.

Milk by Mom’s Process

  • We currently provide service within Phoenix, Arizona, U.S.A. via scheduled pick-ups and shipping services country-wide within the United States.

  • Yes, we include an oxygen absorber in every bag as an extra layer of protection.

  • All types of bags are accepted. Bottles plastic or glass are not.

  • We are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

    We are here to help you gain the benefits of storing your breast milk safely and conveniently. Any advice or information provided on this site is for informational purposes only and does not create a professional relationship, is not an aid to making medical decisions, and is not marketed, promoted, or otherwise intended to be used to diagnose any disease or other condition, or to cure, mitigate, treat, or prevent any disease. Never disregard professional medical advice or delay in seeking it because of something you have read on this site. Powdered breast milk is not sterile and should not be fed to premature infants or infants who might have immune problems unless supervised by your baby's doctor.

  • Freeze-drying helps preserve the nutrients and beneficial antibodies in your breast milk better than traditional deep freezing. It is a process that has been researched and proven since the 1950’s and adopted by milk banks around the work since the 1980s.

  • The process consists of four phases:

    1. Freeze: Your breast milk is frozen at a very low temperature (below 40 degrees Fahrenheit).

    2. Vacuum: Pressure within the freeze-drying chamber is reduced to create a deep vacuum.

    3. Dry (sublimation): A small amount of heat is added, removing the water from your frozen milk by turning the ice into water vapor.

    4. Package: Your breast milk powder is then vacuum-sealed in a high-barrier bag to protect it from moisture, oxygen, UV, and contamination.

  • We follow a sterile, scientific process when handling your breast milk. We’re compliant with the Centers for Disease Control and Prevention (CDC), the Human Milk Banking Association of North America (HMBANA), and the U.S. Food and Drug Administration (FDA). We strive to be completely transparent with all of the details of our process to make sure you are confident in our services.

Ordering From Milk by Mom

  • We currently provide service within Phoenix, Arizona, U.S.A. via scheduled pick-ups and shipping services country-wide within the United States.

  • We can only freeze-dry milk that is provided in bags.

  • We are a small start-up so our pricing is fixed. We do recommend following us on Instagram and Facebook to stay up-to-date with our latest deals and promotions.

  • Not a problem! As long as it hasn’t shipped, we can modify the delivery address. Please send us an email with the updated address. Of course the sooner we know of any changes the better.

  • Once you place your order, you’ll be prompted to select your drop off day and time.

  • No. Your milk will be packaged as you decide, individually bag for bag or in equally portioned 4, 5, or 6 oz pouches.

  • As a rule of thumb, orders should be out the door within 2-weeks of being received. However, timing may vary depending on demand. Our team will provide updates along the way so you will know when your milk should arrive.

  • Please contact us directly and we will be happy to make the modifications needed to get you your milk.

  • All types of bags are accepted. Bottles plastic or glass are not.

  • We can freeze-dry colostrum/transitional milk only if it is in bags.

  • We are happy to help freeze dry as much of your milk as you would like. Contact us directly to get a quote for quantities greater than 250 oz. To estimate the cost, calculate ~$1.75 per ounce.

  • Yes! We know how precious every single drop of your breast milk is, so our process was created to keep you consistently informed about your order to make it as stress free as possible for you.

  • Your freeze-dried breast milk is returned to you with a custom label that outlines how to rehydrate your milk to its exact original consistency.

  • If you are in the local Phoenix, Arizona, area simply place your order to schedule a drop off or to request a pick up for your breast milk and you will receive an email with drop off or pick up instructions.

    If you are outside the Phoenix metro area, we’ll send a complete breast milk shipping kit right to your door with everything you need to ship us your milk.

    Follow all the instructions closely and ship your frozen breast milk to us using the enclosed customized shipping label and packaging.

  • Freeze-drying helps preserve the nutrients in your breast milk better than traditional deep freezing. It is a process that has been researched and proven since the 1950’s and adopted by milk banks around the work since the 1980s.

  • We partner with Truemed to enable HSA/FSA spending on our breast milk freeze-drying services. Access Truemed’s comprehensive FAQ guide to get answers to other common questions.

About Milk by Mom

  • Milk by Mom is a breast milk freeze drying service. Freeze-dried breast milk powder in our packaging is self-stable for three years with no need to refrigerate.

  • We are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

    We are here to help you gain the benefits of storing your breast milk safely and conveniently. Any advice or information provided on this site is for informational purposes only and does not create a professional relationship, is not an aid to making medical decisions, and is not marketed, promoted, or otherwise intended to be used to diagnose any disease or other condition, or to cure, mitigate, treat, or prevent any disease. Never disregard professional medical advice or delay in seeking it because of something you have read on this site. Powdered breast milk is not sterile and should not be fed to premature infants or infants who might have immune problems unless supervised by your baby's doctor.

  • We currently provide service within Phoenix, Arizona, U.S.A. via scheduled pick-ups and shipping services country-wide within the United States.

  • We follow a sterile, scientific process when handling your breast milk. We’re compliant with the Centers for Disease Control and Prevention (CDC), the Human Milk Banking Association of North America (HMBANA), and the U.S. Food and Drug Administration (FDA). We strive to be completely transparent with all of the details of our process to make sure you are confident in our services.